My Formal Complaint to Jack Link’s Beef Jerky.

Recently, I bought some beef jerky, specifically Jack Link’s Peppered Beef Jerky.  I was in the mood for dried out dead animal and that was what I bought.  This is my formal letter of complaint to the company:

Picture 2

Dear Mr. Jack Link:

When I first saw your commercials for “Messin’ with Sasquatch”, I laughed because I found them to be funny.  I am easily swayed by the media and you immediately became my jerky provider of choice.  I cannot tell you how many times I purchased your jerky as an “impulse buy” when it was placed near the check out counter at my local supermarket.  Sometimes, my incredible excitement for the taste of your beef jerky was such that I opened the bag in the car, unable to wait an entire car ride home to snack on your cowboy-like treats.  Like I said, I really loved the “Messin’ with Sasquatch” campaign.  That was until I realized I was the Sasquatch being messed with.  I am the Sasquatch.  Koo Koo Ka Choo.

The other day I had bought some of your Jack Link’s Peppered Jerky at a grocer nearby to my office in Playa Del Rey, California.  I have purchased your product there before and have had nothing but beautiful jerky experiences.  That was until the other day.  I was so excited to eat the jerky that I immediately had a piece upon sitting down at my desk.  Being that I am very smart, I was easily able to multi-task checking email and chewing on what I hoped to be an excellent piece of beef jerky.  Only it wasn’t excellent.  It was the opposite of excellent.  If excellent was the North Pole, this piece of beef jerky was the South Pole.

Picture 3

It was acrid, almost tasting of sour lemons and shame.  I thought perhaps the reason was that I had been chewing gum on my walk back to the office (remember, I am a good multi-tasker).  I tried another piece and this one was even worse.  It honestly tasted like I had fallen asleep with my mouth open in the men’s room of a locker fitness club.  At this point, I felt the need to inspect the date on the bag to ensure this was fresh jerky.  The date read September 7, 2010.  That meant there was still a year’s worth of mileage left on these strips of beef.

And that is where the problem was.

Through some act of fungal sabotage, several prominent pieces of my new peppered jerky collection were covered in a mossy green-grey mold.  I made sure to Google whether or not eating moldy jerky would kill me and it seemed like that would be a stretch.  Naturally, you understand my fear.  As a man of 26 years of age, I hope to have many fine days ahead of me.  I plan to get married, have children and coach Little League.  What a shame for all of that to become impossible for eating a piece (or two) of rancid beef jerky.  What if I was deprived of my silver years and the ability to wear Polo shirts tucked into sweatpants in public and pay discounted rates for things like movies and dinners before 4 pm?  There is even a chance my unborn child will cure a world-threatening disease and if I had gone down with the jerky, the world might be doomed.

Picture 4

I have included photos of the tainted jerky taken by my friend Matt.  He is an avid food blogger and the proprietor of DIGLOUNGE.net.  In my mind, this made him an expert on knowing if something is mold or a hallucination.  He agrees, this was some moldy jerky.  I have advised him not to blog about this mishap because we both like jerky, and especially yours, when it is not covered in more fungus than the floor of a forrest.

What can be done?  I don’t know.  I still have the bag, but not my receipt.  Of course, you probably know I purchased this because who would steal a bag of moldy jerky?  Please Mr. Link, restore my faith in the glory of your product.  I believe in America and the pursuit of jerky.  I am certain I experienced a near-death experience at the hands of your jerky.  If I had eaten your Carne Seca flavored jerky, the amazing spices involved may have masked the flavor, and then you’d be dealing with a lot more than a polite email.  You’d be dealing with my ghost and forced to create a new product:  Jack Link’s Haunted Beef Bits.  By the way, I copywrited that name so if I end up dying of jerky-related purposes, my family can cash in on your new product.

Please let me know if there is anything you can do and further, I volunteer my time and persona to the cause of safe jerky regulation should you need to conscript me.

All the best and keep up the good jerk!  (pun)

Sincerely,
Zack

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110 Comments

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110 Responses to My Formal Complaint to Jack Link’s Beef Jerky.

    • Zorro

      Yes I have also had this same problem.

      Yet Even Vandenberg AFB with an Exceptionally fast clearance of Beef Jerky is seeing this in the Class 6 and Gas Station.

    • MGB62

      Where did you get that bag of Jerky? You must have so other thing going on with your comment

      Over the past 30 years, I have NEVER had “bad” jerky>

      Just a question.
      Since humans have been drying food for quite a while. A very long time.
      Are You just …..

    • jinx

      Wow sucks to be you guys see i live about a 2hour flight from where jack links products are made so i always get GREAT jerky. Jacks is the BOMB best jerky EVER ………….. booyah

    • Eileen

      I bought 4 Jack Link’s at Sam’s Club yesterday; mailed 2 packages to my son in another state without looking at them. Remaining 2 packages both contain mold; said packages are being returned. I hope the packages mailed are ok.

      • Ronald

        It’s not even beef jerky. It’s ground bison, ground turkey, ground pork and some beef. I actually know people that work there. Reminds me of a processed McDonald’s hamburger. Probably the worst product on the planet.

    • Randy

      Just got my first bag it was the same thing I was not looking and it had a funny tast and then I looked omg it was covered in mold.

    • Joe Williams

      I love Jack Links Teriyaki. A weekly treat for me. The other day I bought 2 packs of the Teriyaki at Walmart. I opened the first pack and had a piece and spit it out as it tasted as I imagine Feces would taste like. I opened the second pack and the same awful taste. I closed the packs and just figured my taste buds were out of wack for the moment. My 31 year old son came by and saw them and ate a piece, he to spit it out and said it tasted like someone crapped in the bag. That night severe diarrhea and vomiting hit us both for 3 days. I still have the bags sealed but don’t know who to contact about it. They even smell like crap! My intestines still burn, so I’m going to Doctor today for testing and taking him some of the product to send out for testing

  1. Zack

    only you know what a bronson is. but im fine to look like it.

  2. seriously, dude? it’s six dollars.

    • Zack

      you can’t put a price on writing a long ridiculous letter to a big corporation and forcing some poor guy who’s job it is to read those letters to answer me seriously because after all, the customer is always right.

  3. The jerky store called… they’re running out of you. No seriously, that was some funky jerky.

  4. Nancy

    Zack,

    I am here to restore your faith in Jack Link’s Jerky!

    Please email with your contact information.

    Thanks!

    Nancy

    • Zack

      Nancy, consider yourself emailed.

    • Carl Thompson

      My wife is in the E.R. right now because the package of Jack Links we purchased was moldy. The issue here is that my wife is fatally allergic to penicillin. I’m actively pursueing the matter as this should not have happened to wife in the first place.

      • Mendy and Dennis

        This has happened to my husband and I twice in the last month. First was the Turkey bites we always purchase at walmart. Not expired and the package was sealed, thank god someone was paying attention because I was just thinking about eating my fav while I was putting groceries away. My husband looked over as I was getting them out of the grocery bag and said WTH. I looked and could not beleive what we were looking at. Each and every piece was covered in mold, stuck together in mold, bathed in mold, it was horrifying. Next incident was our favorite gas station where we met, we each bought the thick cut jack links piece of jerky that you tear the package and eat in a run. Mine was fine, but his second piece again was covered in mold. I am legally blind so I could not save him from the aweful taste, and he was driving and keeping his eyes on the road. I still have the Turkey bites un-opened and sitting on the top of my fridge in a container that says DO NOT EAT !! I thank God that my babies had not been the ones to get to the turkey bites before I could rescue them. Good luck with your wife we will keep this story and your wife in our prayers.

    • sarah

      my son just ate jack link’s premium cuts original beef snacks 10 individual snacks gote to the bottom of the beef stick about 3 inches was molded white and stunk sooooooo bad not impressed if he gets sick there will be a problem :) he was watching a movie not paying attention! no real reason to have to pay attention i thought!! he is 11 watching a family movie very disgusting and we did love ur brand. i really hope he dont get sick :/

    • sarah

      can u please notify me also my 11 year old son just ate very moldy beef sticks i am not a very happy camper:/ he better not get sick! caesongagnon@yahoo.com

    • Bryan Desosa

      Hi Nancy
      I just read this blog
      And I had an experience a month or so ago that is even more extreme than Zachbas far as quality, smell and even taste because I chewed it not paying attention. Smelled like a barn floor and was velvety brown/tan color and made me sick. All jack links did was send me an envelope to mail the product back. Was supposed to be contacted but never was. Should I take the advice of my attorney and file suit ? I’ve never been sick like that before from food and I don’t know what I should do about it since they seem uninterested in a resolution

      Thank you for your time

      Bryan.desosa@gmail.com

  5. Pingback: My Formal Complaint to Jack Link's Beef Jerky. « Lost Angeles | Beef jerky live today

  6. Ellen

    The effect this post had on me was a craving for beef jerky. I bought Jack Links, it was all they had. It was not moldy and was, in fact, delicious. My apologies to you for giving them my money, but it was kind of your fault.

  7. i purchased some beef jerky and became ill and i was in the hospital for six days, jacked up with hydromorphone for pain, and many bags of antibiotitics and my jerky tasted good. i am going to have my product tested to find out if it was what gotten me ill and than i am going to seek compension. food posioning illness is not a laughing matter. when all body fluids come out of every opening at the same time. running a fever, nasuea, vomiting,cramps, and generally want to clean a gun.

    • Joe Doe

      I would be interested in hearing from anyone who has a claim that Jack Links may have caused a food poisoning type of illness. I recently purchased a 3oz bag, ate the whole thing, and started having cramping the next day. 2 days later I was in the emergency room with uncontrollable food poisoning type of symptoms. I am awaiting final lab results for an official diagnosis. 5 days later my appetite is slowly coming back. I have typically enjoyed Jack Links without issue. I am not at this time blaming the Jack Links, but feel it is one of only 3 or 4 possibilities.

      • Tamara

        Writing this in March 2013, several years back I purchased Jacks Links Sweet and Hot at Target. I ate about half of a the bag. That night I began vomited uncontrollably, I’ll never forget the peppery seasoning from the jerky burning in my throat. This went on for the entire night and the scary part was laying in bed and having stool running out like water! It was bad! I am terrified of beef jerky and cringe looking at it or seeing anybody eat it.

      • Bryan

        Please contact me via email I need to speak to you about what happened
        Going through similar experience

  8. Pingback: Making Friends With Nike. « Lost Angeles

  9. Ronald Montgomery Higginsworth

    I purchased a huge 1 pounder of peppered jack links beef jerky from sams club the other day. It was the most fresh thing i have ever tasted. The meat and spice smell stunk up the whole car with a fresh aroma. The freshness lasted about 2 weeks until it was pretty dried out. So far, Jack Links has been amazing to me. I want more and more, but its so damn expensive….

  10. Bill

    That really sucks. I was in line at the gas station and I glanced over at the Jerky rack. The new mint green colored jerky caught my eye. You think that little spot was bad?! This whole bag was full of it. Looked like Rhizopus, the same thing you see growing on strawberries and other produce.

  11. Zack,
    I operate JerkySupermarket.com and go through truckloads of Jack Link’s jerky. As we fulfill orders, we infrequently come across moldy packages. Packaging anomalies on the production line, where the bag doesn’t get sealed 100%, will cause the jerky to mold in just a few days. The jerky quality itself is not to blame. Most any store will get merchandise credit from JL so you shouldn’t have had any problem exchanging it.

  12. Jeremy

    Your first problem was thinking that Jack Links is actually beef jerky. It isn’t. If it’s not just about as tough as leather, it’s not beef jerky. It’s just meat strips for little boys.

  13. more mold

    I just bought a package of Jack Link’s Peppered Jerky and mine was covered in mold too– white fluffy mold. I have left a message at the company’s Customer Service hotline.

    No matter one’s feelings about the brand or the price of the product, no company can be allowed to sell moldy food. It’s disgusting and unsafe. If a known manufacturing defect causes faulty seals and the product, in turn, to develop mold, then Jack Link’s needs to solve the manufacturing problem. Though many molds may be harmless to many people, it seems like an unreasonable gamble for Jack Link’s to assume that a relatively safe type of mold will infect an improperly sealed bag. It is even more unreasonable to assume that the infected jerky won’t be sold to a person with mold allergies. It is no solution to write off as tainted a certain amount of sold product and take chances with people’s health.

  14. mr muggs

    Opps i just ate Jack link’s green jalapeno moldy beef jerky. Wish me luck

  15. JerkyLover

    Jack links is no where as good as “Damn Good Jerky”.. I do not work for them but am a big fan of their products. Their jerky is fresh and is consistent. My favorite is their Hawaiian Teriyaki. http://damngoodjerky.com/onepoundofhawaiianteriyakibeefjerky.aspx

  16. andrew st.clair

    i just bought a pack of jack links and opened it up made it to the second piece when i noticed the funny texture. i looked down and it was covered in a thick white and green mold. i poured the bag out to check and a quarter of the bag had it. it obviously has gotten pretty bad in this bag but this is seeming like such a common problem with this brand and how potent is this mold? is it possible that the mold is in a lot more of the bags but hasnt cultured along far enough to see? would this mold be enough to make a person sick or cause illness before there was enough to become visible? in anycase i dont think i can take a chance on that and the fact that with one google search turned up dozens of cases of this all naming the same brand shows their disregard for peoples well being because even though this is happened they clearly have done nothing to solve the known problem because it is cheaper and easier buy someone off with an appology letter and a voucher for a new pack then it is to get to the bottom of the issue. jack my friend, you have lost a customer today.

  17. osman

    my mouth was watering only for the word beef jerky, then my friend sent me some jack links beef sticks and hot spicy jerky and normal flavored. i was so excited while i open the fancy package. manits the MOST DISGUSTING THING I EVER ATE. man that was the biggest dissapointment. i felt so sorry for the cattle of how it was ruined. that smelled like puke and tasted like shit. how can that be i was surprised i tried to eat it i could not believe the taste. and tha date was ok too..

    i am scared to try some other brands. i hope thats not all beef jerky tastes like.

    by the way my local food is called PASTIRMA check it out man.. thats how dried meat should taste like.

    http://www.google.com.tr/images?hl=tr&q=past%C4%B1rma&um=1&ie=UTF-8&source=og&sa=N&tab=wi&biw=1280&bih=776

  18. ned christie

    It is so easy to make your own & way better,healthy,no MSG &&& way cheaper.I have mastered the jerk.

  19. Anonymous

    Protip: Next time, check the bag first. Meat products spoil.

  20. Anonymous

    You look like a douchebag.

  21. I had a good laugh reading this! Pretty good!

  22. Zach

    My name is also Zach, and I also got a moldy batch of jack links jerky. if you ask me, there is a large conspiracy in the works.

  23. Jerk

    Your efforts to sound smart where thwarted by your inability to correctly write such a trivial term as COPYRIGHT.
    “copywrite”… wtf, seriously dude, read a book or two.

  24. Justin

    I just bought some jack links and mine had some white mold on it, whats thr best course of action for this.

    • Zack Jerome

      throw it out?

      • hemingway

        i just looked up moldy jake links jerky and this poped up. im sorry but this guy is not the only one to go though this it just happend to me almost to the tee. i on the other hand had a bite of a small chuck and pulled out a big chuck with white mold all over it. its not a very nice site to start throwing up in your office in from of your co workers. so i called the number on the back and they took my address and name, then said thanks you and hung up. it was like they diddnt care about i could get sick just where i got the jerky … i will never buy this brand again.

  25. lisa mccullough

    i enjoy your jack links products very much until today. i went and purchased a jumbo original beef steak as i always do, But when i split it apart there was mold in the middle!! The package date said feb 16 2013. needless to say i didnt eat it and was very disapointed cause i love your products and dnt want to change my brand ever but if this is gonna be a trend i might have too.

  26. Jason LaFountain

    I just bought a teriyaki beef steak from a 711 and half of one piece was several shades darker and very green. This was not mold on top, some parts were green all the way through; it was dated for 2013. Personally, I’m never buying processed meats like this again. Several months ago I bought some Wild Bills that had white mold all over it, and was “good” for the next year. I wish an official agency would look into this, it seems it’s becoming a problem.

  27. all i know is that you are super hot and very cute, and i want to kiss you.
    (according to your one picture, that is)

  28. Terry

    Looks like Zach got the middle finger from jacks on this one….no word of compensation

  29. jean

    Has nobody noticed the most obvious? “PACKAGED IN THE USA” That’s fine and dandy but, if my memory serves correct I do remember Chinese writing on the packages long ago. We shouldn’t be buying food from other countries. That’s just my opinion. And Bridgette, don’t be such a horn dog.
    Here is an article that should make you think about that yummy beef —-> http://www.guardian.co.uk/world/2007/jul/13/china.international

    • I came here BECAUSE I saw that “Packaged in the USA” and thought heck, they must be getting the beef from some other country and just packaging it here so they can sound like they’re a USA/local company. It is definitely a red flag. Where is the beef raised?

  30. I just couldn’t go away your web site before suggesting that I actually enjoyed the standard info an individual provide in your visitors? Is going to be back regularly in order to check up on new posts

  31. joy

    Zach:
    I just opened a package of original flavored jerky from Jack Links and the jerky was covered in white mold. I thought it was part of the curing process and so I have eaten several pieces just now. Then I goggled eating moldy beef jerky and found this website. I hope I don’t get sick. I love this company’s jerky. I’ve never had problems with the quality and I’ve been eating this for years. The date this package expires is March 2013. I wonder if they are aware of this problem we are all having.

  32. Liz

    Hi Zack,

    Me and hubby enjoyed reading your post! that was hilarious, well written and we were laughing the whole time. Jack Link’s came from meat outside USA because the packaging says “packaged in the USA” and that being said, Im not surprised why the meat had molds even if it hasn’t reached its expiration date.

  33. I bought a JL beef stick and there is some white shit on it that looks like mold! Where is the quality control and why can’t we all stand together and file a class action lawsuit and get some f*cking compensation like we deserve?!

    • L.W. TRIKE

      I AM TOLD JACK LINKS MEAT [NOT CALLING IT BEEF]COMES FROM S.AMERICA AS U SEE IT ONLY SAYS IT IS PACKAGED IN THE U.S.A. CHECK IT OUT

  34. Headcrash

    To be fair, a lot of the beef you eat comes from South America. Check out Argentina, they produce TONS of beef. I can speak from personal experience (lived there 6 months) that the beef they produce is great. If you like steak (or leather) it’s the place to go…

  35. L.TRIKE

    JACK LINK NASTY JERKY IS NOT MADE IN USA AS WE KNOW LOOK UP NEWS FROM CHINA USING RATS,FOX,DEED HOGS SELLING FOR BEEFJERKY THINK BEFORE BUYING BY ONLY USA MADE JERKY

  36. Yes! Finally someone writes about lady gaga.

  37. Allen.jiang

    Hello,
    do you have beef jerky?I want to purchase about 1000kg.

  38. D

    Wow one funny commercial was enough to make you faithful to a company that puts out absolute garbage. Typical american dumbass. When I see people eat jack links. Buy local you prick that Shia poison

    • annonymous worker

      to all you people out there talking shit about my place of buisness you may stop immediatly
      1. not all meat is produced in the U.S.A but a good majority of it is.
      2. we do not recieve product from china.
      3. there are products without M.S.G. in them if you would learn to read you would know none of the .9 oz products have M.S.G. in them.
      4. do not blame the company for something that it cannot control just like any other place of buisness there are some bad apples in the bunch that do not care about the product we produce but sometimes getting rid of these people is not as easy as one would think such as bosses favorites or people who know how to cover their tracks.

  39. Will S

    Jack links is good, but if y’all love jerky you oughta just make your own. The quality is so much better, and you don’t know good jerky until you’ve had some homemade venison jerky. Out of this world..

  40. annonymous worker

    if you have complaints about the product direct them to the ones that matter not the bosses all the regulations in the world dont mean squat unless the employee follows them so take pictures of the code dates and email them in so we may hold the bad apples accountable for their actions or their lack of actions we also need the inspector number from the case the bag came from without that information we cant discipline the bad apples to make sure they are held accountable in order to raise our product quality all this info. can be found easily on the back of the bag and the top of the case that the product was shipped in i enjoy making quality product to enjoy but with out proper help in finding out who the culprits are i wont be able to help much

    thanks for your cooperation in this matter
    an assistant supervisor who needs your help

    • Beenaroundtheblock

      How is the average consumer supposed to get the case #? Holding consumers responsible for bad product info is not acceptable.

  41. Robert

    I bought a bag today. I though it was overpriced and tasted awful. It was sweet like candy. I am used to salty and peppery jerky. Plus you could have made a pair of shoes out of it. I think I lost a few fillings.

  42. Erin

    I just bought some moldy jack links today, I ate half of it before I discovered the mold and now I’m super sick. Being pregnant has me totally freaked out about it.

    • T

      Don’t worry, you and the baby will be fine. People act like mold is the end of the world. It’s gross, but in life you sometimes come in contact with it. Little babies, even stomach babies, are pretty resilient.

  43. Owner/CEO Jack Links

    Um, don’t you all know: JerkMold is our latest product.

  44. Jerko

    What the hell we are doing in 2014 responding a 2009 post!!!!!!!!!
    The bag was punctured. Plain!!!!!

  45. Raphael

    Omg husband bought a bag yesterday. Ate half bag before he noticed mold.i have never been sooo sick and disgusted.called number on bag.company called back apologetic they said it was a isolated incident. They were going to send coupons .wow nice of them.

  46. ijustatemold

    Beef Jerky m.o. l. d. y. I ate like three pieces and noticed a weird taste on the third. I looked in the bag as saw an entire big a.s.s piece of jerky covered in white mold. yuckky yuck yuck!

  47. Boo

    Shake it off you pussy. Took the time to post photos and everything. Glad my sister is not married to a poof like you. By the way, I prefer Goodmark foods to Jack Link foods, but could not resist responding to your ridiculous post.
    Look before you eat Fool.

  48. Gabby

    I just ate some Jack Links Jerky last night, teriyaki flavor. It smelt bad, like old and dusty. I still ate it thinking it was the wrapper, cause the jerky looked fine and it did taste a little funny. About 2 hours later, my stomach felt like their was a rock in it. Sharp stabbing pain, nausea, dizziness, feeling cold. All of the symptoms of food poisoning. I’m giving it time before I go to the DR. But I believe I found some bad jerky too and now I am paying for it.

    • Simon

      Do you eat everything even if it smells bad? Were u drunk? Thats just stupid…….dont blame anybody but yourself, SMFH

  49. will

    hi I bout peppered jack links today and it has white molds between it not even expired..

  50. Lee

    Hi, I don’t know what to do… two days ago my son was eating a pack of Jack Link’s Teriyaki flavor when he called me over because he bit into something hard. I looked closely and there was a syringe needle in the beef jerky!! Just wondering if there are others out there that have experienced this and what did you do? Call the FDA, USDA?? I called Jack Link’s and they want me to send them the sample and they are going to give me coupons for free Jerky. Frankly I don’t ever want their jerky again. This could have killed my son.

    • Simon

      Dumbest thing Ive ever heard

    • James (but not "Jim")

      Not to worry, Lee.

      That syringe needle in the beef jerky is NOT a new Jack Link’s test product. Jim, from the Teriyaki department began shooting up some smack during packaging process.

      His break wasn’t for another hour or so, but was already feeling “dope-sick.”

      Please rest assured that the syringe was only used by Jim . . . and his neighbor, and this HIV-Positive Haitian gay guy he met at the local shooting gallery in the alley behind one of the Projects.

      If you wouldn’t mind, could you send the needle back to Jim? He’s running low on syringe needles used by less than a dozen guys. Sounds like Jim could really use the syringe he sent you in your jerky. True, it’s packaged in moldy “meat,” but the jerky is made with some preservatives. And the added bonus (for Jim, anyway) is that it will have extra meat flavor the next time he’s jones’ing pretty bad for the “H.”

      I’d ask you to overnight it to “Jim the Heroin Addict,” c/o the Jack Link’s Company, but the company won’t send a prepaid label, so just go ahead and send Priority Mail (same address as above). There’s no reimbursement, so you’d be doing Jim “a real solid.” And you’d be an Über-Mensch . . . in my book, anyway.

      And who knows? Jim might even be able to sneak a couple of packages of JL (your fave flavor(s)), on the down-low, when the supervisor isn’t looking, and then just shove the meat down his pants. That way, you don’t have to deal with those stupid coupons.

      James

  51. Jamie Meredith

    So tonight I thought I’d treat myself in true Walking Dead fashion, tough beef jerky to knaw on while enjoying the show. Needless to say I had to wait to watch the latter showing. I bite into my Teriyaki Beef Steak from Jack Links and there cooked inside the meat was a 2 inch chunk of metal! I can’t get it out of the meat to get a good look at it because its cooked right in there, but it looks like it has 2 sharp prongs and connect at some point together, I can’t really see because the bottom of the metal is cooked into the meat. I am so glad I didn’t bite all the way down as I am sure I would have broken some teeth or stabbed my mouth or tongue on this share piece of thing. I have contacted the store, and called Jack Links as well as left them an email to call me. I have taken pictures and a video, and kept my receipt of time of purchase. I am not happy about this right now I try swishing my mouth out with Listerine to get rid of the metal taste from my mouth, I feel like I have been sucking on a roll of copper pennies. I honestly hope I don’t sick.

  52. Sick Links eater

    Well I like a lot of you folks had eaten some Sweet & Hot Jack Link’s beef jerky, I ate bout half one night watching movies and then around midnight all hell broke loose, I was sick from both ends! The next day when I opened the night stand drawer for something I got a clear look at the Jack Link’s jerky bag, it was all fuzzy with green and white thread like mold. OMG I ate this? I tossed this crap out asap! I lost a days work due to the spoiled jerky, being sicker than Sh**! I sent Jack Link’s an email concerning this issue. I still have Walmart recite. They must know what’s going on, I mean they have to. Sounds like they have major process control problems! Tasty Jerky when its not spoiled!

  53. Richard Eigenbrode

    Bought Original,expiration date mar.30 2016,ate pc.on way home,tasted like puke! Spit out!Sick with diarrhea next day. 1/2 bag was “White” with mold. Got from convience store .NO Refund,NO Exchange,NOT even a thank you come again! Waynesboro Pa.. P.S. Have bag if you want it returned. Ex customer,and ex store patron. I’ll now pay extra for WILD BILLs! After complaints fell on deaf ears. Reason for E mail.

  54. Simon

    Wow……the 1st guy wanted to be honest with an ACTUAL Incident, and be humorous while telling the story, and even Defended Jack Links……But people will ALWAYS have the “Victim Mentallity” coming on later, telling crazy stories to get something for FREE and/or Attention……I’ve worked in the Resturaunt Business, and know first hand about the selfish people looking for handouts, complaining about their food (after they ate every single bite) to get it for free…..its really annoying.

  55. I don’t have a complaint about Jack Link jerky: but I do have LOTS of complaints about his RV dealership : expecially the one in Chippewa Falls, WI. How can I get ahold of Jack Link himself, to personally express my concerns, thoughts & dissatisfied experiences with his company & the employees hired at the dealership? ?? Thanks in advance to anyone who is able to help me out.

  56. Concerned

    Teriyaki style. Purchased June 2015. There are white colored specks on the pieces. I called to jack links and they told me to call back on Monday. I will include a photo.

  57. Alex

    I really think this story should be updated, I have checked their facebook page countless times and see all of the same – this was after I had a similiar experience with the beef teriyaki steak strips that come sealed air tight, only a lot of them aren’t.. I eventually got through the hassle of getting the coupons they offer, but the lady almost had me go through my trash, she strongly insinuated they need the product to inspect and review etc.. seemed really off to me, and sure enough after a little investigation it seems its a common issue.

    Keep in mind I buy 3 or 4 at a time of the particular product, and although I have yet to have any issues it was tiring doing the run around getting a call during work hours rather than a simple email back

    The lady was basically telling me she was accountable for all the coupons sent out and she could get in trouble when all I was asking was what the usual amount was for someone who unknowingly ate their moldy product. I mentioned I was a big fan but it didn’t seem to matter, they may be good people but I felt like I was going out of my way to get them to do the right thing

    I merely asked for a care package of some small goodies of their products and figured it more than fair considering the situation, and yes my package was well over a year from being past due. I think when we invest faith in our products like these, they should bend over backwords to make sure the customer is satisfied when something so disgusting is happening because a lack of quality control

  58. Ben

    Goddammit I ate half a bag of tainted carne seca. After a few pieces I thought, this doesnt taste normal, and checked the rest of the bag and sure enough, on the biggest piece left, 3 nice half inch circles of white mold. DAMMIT if i get sick Im gonna find Jack Link, dead or alive, and kick him in the nuts.

  59. marc

    i just bit into a piece of teriyaki beef steak that had a small bone in it.

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  61. Daniel

    What a clearly fake review…BUt the jerky is nasty..

  62. David

    Found mold in mine also used to eat the KC Masterpiece but finding constant mold forced me back to slim Jims.. I used to like JL but I’d rather a greeley slim Jim than mold.. Better the demons you know than the ones you dont..

  63. Carissa White

    This just happened to me. Rancid and disgusting with mold on it and still a year until expired.

  64. JLlinkmaker

    The mold is mostly caused by improper shipping. If the bag is mishandled them air will get in which causes it to mold. As a stick maker for Jack Link’s I assure you the quality control of the company is outstanding. Jack Link’s can not control how the packages are handled after leaving the factory. The distributor is. Jack Link’s has a great customer service return policy on all of their unfit products because they can not control how the distributor or stores Handel their products. Their contact information is on the bags. They are happy to fix any wrong doings caused by what can happen after their products leave the factory.

  65. Jon

    You sound like you’ve got some serious issues..did you really write all that just in hopes of getting more jerry than just a replacement bag? Because that’s what it looks like to me

  66. Joe Williams

    I love Jack Links Teriyaki. A weekly treat for me. The other day I bought 2 packs of the Teriyaki at Walmart. I opened the first pack and had a piece and spit it out as it tasted as I imagine Feces would taste like. I opened the second pack and the same awful taste. I closed the packs and just figured my taste buds were out of wack for the moment. My 31 year old son came by and saw them and ate a piece, he to spit it out and said it tasted like someone crapped in the bag. That night severe diarrhea and vomiting hit us both for 3 days. I still have the bags sealed but don’t know who to contact about it. They even smell like crap! My intestines still burn, so I’m going to Doctor today for testing and taking him some of the product to send out for testing

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